Dear valued customer,
With this email we are in the unfortunate position to inform you, that despite all our intensive and uninterrupted efforts during the last three months, UAB Payrnet has recently informed us that they are not able to proceed with the migration of our customer funds to our new bank provider and thus, we are in turn unable to proceed with sending those funds to our customers.
Please note that we, as a company, not only did everything in our power to secure correct completion of the migration procedure but also followed exactly UAB Payrnet’s instructions, which called for us being able to provide them with a new bank provider for this migration to take place. Not only we did exactly that, but also paid a substantial amount to this new bank provider, in order for us to be able to secure their services and thus being able to accept the migration funds form UAB Payrnet, unfortunately with no result.
Additionally, we did communicate the above funds migration issues directly to UAB Payrnet’s regulating authority, the Bank of Lithuania, having thoroughly explained the situation to them and explicitly stressing the fact that it is UAB Payrnet’s moral and professional obligation to return our clients’ funds. We are still waiting for the Bank of Lithuania’s response.
We will immediately inform our valued clients on any update on the above issues.
Meanwhile, all we would like to state, besides our sincere apologies to all our valued clients, is that they are free to communicate any fund inquiries and/or potential legal action they wish to take, directly to UAB Payrnet ( email@example.com ) and/or to the Bank of Lithuania ( firstname.lastname@example.org , email@example.com and firstname.lastname@example.org ).
Again, our sincere apologies and a big “Thank you” to all our valued clients for your continuing support.
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