Load your wallet from any IBAN, get Virtual or Plastic Mastercard®, and spend online with safety or withdraw funds from ATM.

After you place the order, cards are normally dispatched the next working day. Shipping times may vary depending on the destination country, and the location within each country. Delivery time is currently 2-3 weeks for Bulgaria and 3-5 weeks to rest Europe.

Mastercard is the most accepted card in the World

You can use your prepaid card across 210 countries and territories displaying the Mastercard Acceptance Mark.

The Fillit Prepaid Mastercard can be used for many purposes such as:

• Transferring wages to your card
• To pay employees their wages onto the card
• To manage payments for travel expenses, fuel expenses, subsistence, amongst others
• To carry travel money on a card for safe and secure use abroad
• To share money with friends and family through additional cards
• To make or receive Insurance Claim payouts
• To use safely and securely on Gaming sites and make and receive winnings payouts
• Online Shopping 24/7, 365 days of the year

Essentially, you can use Fillit Prepaid Mastercard for your business or for yourself to make purchases online, over the phone and in-store at over 36.9 million locations worldwide, and withdrawals at over 2.1 million ATM locations worldwide where Mastercard is accepted.

Yes. Usually the secure Personal Identification Number (PIN) is delivered two to three days after you have received your card . The Prepaid Card can be used at ATM's and point-of-sale (POS) locations worldwide. It is delivered separately from the card for security reasons.

Mastercard is the most accepted card in the World. You can use your prepaid card across 210 countries and territories displaying the Mastercard Acceptance Mark. Cardholder's can use their cards to make purchases of products, goods and services at any location that accepts Mastercard. Fillit Prepaid Mastercard cards are accepted at over 36.9 million locations worldwide displaying the Mastercard Acceptance Mark. In addition, you can withdraw money from ATM at any time and safely in more than 2.1 million locations worldwide displaying the Mastercard Acceptance Mark.

Any Fillit Prepaid Mastercard Card is valid for 24 months. Upon expiration, cardholder's cards will no longer be available for any use. Clients can select to automatically send cardholders a replacement card with all available balance on their new card or the cardholder can request a payment of the remaining balance on the card and close the account.

Yes, Fillit Prepaid Mastercard Card products can be topped up subject to the maximum balance available on the cardholder's card. Depending upon our client's requirements, cardholders can re-load (top up) their cards by SMS, telephone, online or at over 30,000 participating top-up locations.

Yes. Fillit provides each of its clients with access to real-time comprehensive information on their program. This information enables our clients to actively monitor the status of their card program and utilize the information to follow consumer trends for their own marketing and promotions campaigns.

Any form of payment can be accepted, including loading via:

• Debit Card online
• Via Bank Transfer or Standing Order
• Via Wage Transfer
• Via SMS Text Messages from your phone

When you purchase a Fillit prepaid card online your card can be loaded to a maximum of 2500€. If you wish to increase this limit you can do so by upgrading to Fillit prepaid card 'Plus'. Fillit prepaid card 'Plus' cardholders can load up to 20,000€ to their card.

Fillit prepaid card 'Plus' cardholders have access to load their card with a debit card. In order to upgrade your card to 'Plus' you must provide us with proof of your identity (passport or driver’s license) and a proof of address (utility bill or bank statement). You can easily upgrade to the Fillit prepaid card 'Plus' by logging into your online account, selecting the 'Upgrade' button and uploading scanned color copies of your documents.

If you would prefer to post these documents please send color scans of your documents to

*The upgrade fee is 2€.

Please note you must have at least 2€ available balance on your card if you wish to upgrade your card.

Every time you use your Fillit Wallet and Cards for specific payments / transactions, you instantly earn Reward Points! It’s that simple! You can check out the 'Earn' section of the 'Rewards' page in your account, for a detailed list of transactions that gives you Reward Points!

Reward Points are credited immediately and you can check the current balance on the 'Rewards' page in your account.

Collected Reward Points can be exchanged for prizes or cash in Prize store! You can check out the 'Redeem' section of the 'Rewards' page in your account, for a detailed list of Prizes you can get with your Reward Points!

Reward Points are nulled every 1st of January of every calendar year.

In order to use the SMS commands you will first need to have registered a mobile phone number to your Fillit Prepaid Card during your card application process. If you haven't registered your mobile number during your card application you can register the number once you have logged in to your card account online.

Once this is done, you will be able to use the following commands with your Fillit Prepaid Card by sending simple text messages to the phone number +447537417798.

Retrieve your PIN

This functionality allows you to get the PIN for your Fillit card

Text PIN 'Last 8 digits of your card number' to the mobile: +447537417798
Example: PIN 12345678





Load Funds

Allows you to load your own card using your debit card that is pre-registered on the system.

Text LOAD 'Last four digits of your card number' 'Amount' to +447537417798
Example: LOAD 1234 5000



Note that the amount is expressed in the currency of your Fillit Card. So in the example above either €50.00 was loaded depending on the currency of your card.

Transfer Funds

Transfer funds from your Fillit card to another Fillit Card.

Using recipient card number

Text TOCARD 'Last four digits of your card number' 'Recipient card number' 'Amount' to +447537417798
Example: TOCARD 1234 5299650000000000 1000

Using the recipient mobile number

Text TOCARD 'Last four digits of your card number' 'Recipient mobile phone number' 'Amount' to +447537417798
Example: TOCARD 1234 00447974171234 1000

The card number entered is the card number of the person you are transferring funds to. Note that the amount is expressed in the currency of the sending in €. So in the example above 10.00€ would have been sent depending on the currency of your card.

Balance

Find out the current balance on your Fillit card.

Text BALANCE 'Last four digits of your card number' to +447537417798
Example: BALANCE 1234

You will receive an instant SMS back with the up-to-date balance on your card.

Lock & Unlock

To temporarily prevent any withdrawals from cash machines (ATMs) and purchases via retailers (POS), you can lock your Fillit card.

Text LOCK 'Last four digits of your card number' to +447537417798
Example: LOCK 1234

Text UNLOCK 'Last four digits of your card number' to +447537417798
Example: UNLOCK 1234

Please note that this command is intended to be used for temporarily locking your card to stop others attempting to use it or if you do not wish to use it for an extended period of time. If you suspect that your card is lost or has been stolen, you should contact customer services at cards@fillit.eu or by phone to +359 (2) 8504004 immediately.

SMS System Help

You do not need to memorize or know all these commands by heart. You can always view these commands online on the website or if you don't have access to the internet, you can view the SMS commands with the instruction below

Text HELP to +447537417798

Prepaid Mastercards provided by PFS are not credit cards, charge cards or debit cards. Fillit Prepaid Mastercards are reloadable cards, issued by a financial institution. Cards are available in different currency denominations. Each time the card is used, the value of the purchase is deducted from the funds available on the card. Funds are loaded onto the card either at the time of purchase or at a later date. The value is held at a bank and not on the card. The card does not offer credit. In essence, you need to load funds on to your card before you can use those funds.

Fillit Prepaid Mastercard cards operate on the standard Mastercard networks. The Fillit Prepaid Mastercard Card can be used like any credit or debit card. The prepaid value loaded on the card can be used by cardholders at participating retail merchant locations for purchases and ATM's worldwide for withdrawals. Funds will be immediately debited from the cardholders balance upon authorization of any transaction. Purchases or cash withdrawals are deducted from the balance until the loaded value is spent. The card can be loaded over and over again. A full transaction history can be viewed via an online account management facility and using mobile phone.

Upon application all applicants must read and accept the terms and conditions of the card program. These terms and conditions are approved by the issuer.

The process to activate your card is easy. You can follow the instructions on the letter attached to your card or alternatively follow these simple steps.

• Go to my cards.
• Check what card you want to activate.
• Enter the 16 digit card number and expiration date when you press activate.

Then you can check your PIN at card details. You must never share this with anyone.

Yes. This depends on the program definitions agreed with our clients.

Cardholders are required to contact the call center and request a new card. The cardholder's card will then be cancelled and a replacement card will be sent to them subject to a replacement fee stated in the terms and conditions.

Upon receipt of a Prepaid Card, cardholders must sign the back of the card in the box highlighted 'authorized signature' and then activate their card as per the instructions provided in the welcome pack. Cards must be activated through a website before cardholders can access their funds or load funds onto their Prepaid Card.