Consumer Fees
| EUR | GBP | |
| Card and PIN Fees | ||
| Account creation with IBAN in EUR or GBP Fee | € 9.99 | £ 9.99 |
| Physical card order fee (Shipping via mail: 1-3 weeks for delivery) | € 0.01 | £ 0.01 |
| Physical card order fee (Via DHL: 5-8 Business days for delivery) *in case of delay Streamflow EAD is not responsible | € 25.00 | £ 25.00 |
| Virtual Card | € 5.00 | £ 5.00 |
| 2nd Virtual Card | € 5.00 | £ 5.00 |
| 3rd Virtual Card | € 5.00 | £ 5.00 |
| Transactions Fees | ||
| Activation Fee | free | free |
| Monthly Service Fee | € 3.00 | £ 3.00 |
| ATM Domestic | € 1.50 | £ 1.50 |
| ATM International | 1.50% + € 0.50 | 1.50% + £ 0.50 |
| POS Domestic (and within SEPA Inc. MOTO/CNP) | free | free |
| POS International (Inc. MOTO/CNP) | 1.20% + € 0.20 | 1.20% + £ 0.20 |
| FX mark up | 0.50% | 0.50% |
| ATM Balance inquiry (PIN change at ATM /ATM Decline Fee) | free | free |
| ATM Transaction Decline | € 0.50 | £ 0.50 |
| VISA Direct / OCT Domestic | free | free |
| VISA Direct / OCT Outside International | free | free |
| POS Transaction Decline/return fee | € 0.50 | £ 0.50 |
| Services | ||
| Wallet load via Debit Card | 3.00% + 3€ | 3.00% + 3 £ |
| Wallet to wallet transfer - sender | € 0.50 | £ 0.50 |
| Wallet to wallet transfer - receiver | free | free |
| Bank transfer from wallet to UK bank account | N/A | £ 1.00 |
| Bank transfer from wallet to bank within SEPA region | € 1.00 | N/A |
| Bank transfer from wallet to bank outside SEPA region | 0.80% + € 15.99 | 0.80% + £ 15.99 |
| Charge for all loading through bank transfer | free | free |
| Online PIN reveal | € 0.10 per view | £ 0.10 per view |
| 3D Secure fee per transaction | free | free |
| Currency Converstion Between Wallets | 3.00% + € 1.00 | 3.00% + £ 1.00 |
| Inactivity Fee (90 days) | € 3.00 | £ 3.00 |
| Other Fees | ||
| Charges for any change of the Account details | € 150.00 | £ 150.00 |
| Card cash out/Administration Fee | € 49.99 | £ 49.99 |
| Charges for Prohibited Transactions | € 150.00 | £ 150.00 |
| Chargebacks, Negative Balances and Refunds | € 30.00 | £ 30.00 |
| Charges for Bank Transfer Investigation | € 150.00 | £ 150.00 |
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